Federal Office of Communications
Federal Office of Communications
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Preselection or carrier selection
The intense competition generated by the liberalisation of the telecommunications market has encouraged some service providers to opt for methods which are occasionally aggressive to win new customers. The information provided here deals with the risks associated with these practices.
For your fixed telephone line, you can choose the carrier who will route your calls.
- How to change your telecommunication services provider?
- What is the difference between preselection and the call-by-call method?
- What are the rules which apply?
- How to react if you think you have been the victim of abuse?
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