"... 7.30 p.m. The Zurich-Kloten airport reports interference with an aircraft radio frequency. Specialists from OFCOM's frequency management division use their receiver network to start locating the disturbance. By 9.00 it is clear that the problem is caused by a transmitter in the Jura region. Vans with mobile measuring units take off. The source of the interference is pinpointed shortly after midnight: it is a local radio station's licenced transmitter. In the middle of the night the police and a village official are summoned. There's only one way to eliminate the interference: cut off the current. Now there is no longer any danger to aircraft, pilots, or passengers. The interference was not deliberate but the result of a technical malfunction."
Excerpt from an internal OFCOM report
The desire to serve customers and provide them with optimal services is one of the highest priorities for OFCOM's teams. When radiocommunications do not function smoothly or when interference has to be eliminated, they are always at hand. The Office provides information and advice on all aspects of the electronic media, telecommunications, frequency management, press support measures and the surveillance of specific postal activities - at several locations in Switzerland. Since 1 January 1999, OFCOM has been run according to the principles of new public management. This provides transparency for the Federal Council, Parliament, customers and the general public, and makes it possible to compare costs. So as to promote cost consciousness and provide open information. Professional cost and performance management guarantees that user fees will be fair. In accordance with the principle that the user pays, customers are only charged for the services they use.