Amount and billing

Amount

  • The yearly fee for private households is CHF 365.

Billing

Alle-Haushalte-verteilt-auf-12-Gruppen-en
  • Serafe collects the fee from private households.
  • The bill shows the names of all adults living in the private household. They are jointly liable for the billed amount.
  • For this first year of collection of the new fee, billing will take place in two phases, with a partial bill and an annual bill.
  • Every private household is allocated on a random basis to one of 12 billing groups. If the private household is in the first group, it will receive an annual invoice for CHF 365 in January. If it belongs to the second group, it receives a bill in January for this month only and then receives the annual bill in February. A private household in the third group receives a bill for January and February in January and then the annual invoice in March, and so on through the year.
  • If a mistake is found in the address information on the bill, this error should be reported to Serafe.
  • As before, bills can be paid as an annual or quarterly bill, in paper form, as an e-bill or by direct debit. A paper quarterly bill will continue to cost an additional CHF 2 because of the higher administrative costs.
  • The bill will be issued in the first month of the billing period; the annual bill is due within 60 days and the partial and quarterly bills are due within 30 days. The statutory period of limitation is five years

Joint and several liability of household members

  • The joint and several liability of adult members of a household is new.
  • Each bill lists all adult members of a household at the time the bill was issued.
  • Serafe can demand the full amount from each of the individuals listed on the bill – though only once in total.
  • The way the bill is split up internally is a matter for the adult members of the household and is subject to civil law.
  • In the address block of the bill for the fee, the adults are listed individually, up to a household size of three adult members.
  • In the case of households consisting of more than three adult members, the personal designation of one adult person in the address block is supplemented by the wording "other persons liable for the fee".

Collection agency

Serafe AG is the new Swiss collection agency for the universal radio and television fee and is a subsidiary of Secon AG, based in Fehraltorf in the canton of Zurich. Serafe will be collecting the new household fee from 1 January 2019 on behalf of the Confederation. After a public tender procedure, on 10 March 2017 the Federal Department of the Environment, Transport, Energy and Communications (DETEC) awarded Serafe the mandate for the period up to 31 December 2025. The company began its preparatory work as early as 1 July 2017.

Contact information for Serafe:
Serafe AG
Postfach
8010 Zürich
Tel. 058 201 31 67
info@serafe.ch
www.serafe.ch

Acquisition of data

  • The data for private households is sent to Serafe by the cantons and the municipalities.
  • Serafe receives the data which originates from the residents' registers and which is needed for collection of the households' fee directly from each resident's registration authority, via the Confederation's secure data exchange platform (Sedex).
  • As far as foreign diplomatic personnel are concerned, Serafe receives the data directly from the Ordipro information system of the Federal Department of Foreign Affairs (FDFA).
  • Legal basis: Art. 69g of the Federal Radio and Television Act (RTVA; CC 784.40), Art. 67 and 67a of the Radio and Television Ordinance (RTVO; CC 784.401).

FAQ

Billing

Payment methods

SERAFE AG

Data provision and data protection

Further Frequently asked questions

Last modification 25.01.2019

Top of page

Contact

SERAFE AG
Post office box
8010 Zürich
Tel. 058 201 31 67

info@serafe.ch       www.serafe.ch

OFCOM
Zukunftstrasse 44
2501 Biel

Central
Tel. 058 460 55 11

Section radio-television fee
Tel. 058 460 54 39

m-rf@bakom.admin.ch www.bakom.admin.ch

 

Print contact

https://www.bakom.admin.ch/content/bakom/en/home/elektronische-medien/abgabe-fur-radio-und-fernsehen/privathaushalte/rechnungsstellung.html