The short numbers used within the framework of the public telephone service are in principle made up of three digits (one or two digits can be added in certain specific cases), the first of which is a 1 (format=1xx). These numbers are reserved for the emergency call services, rescue and breakdown services, safety information services and directory information services (format=18xy) and are assigned on request by OFCOM.
| 2019 | 2020 | 2021 | 2022 | 2023 | Var. 22-23 | |
|---|---|---|---|---|---|---|
Number 112 (european emergency number) |
534'747 | 643'710 | 811'490 | 740'905 | 1'081'596 | 46.0% |
Number 117 (police, emergency number) |
1'290'400 | 1'154'447 | 1'175'522 | 1'364'903 | 1'530'559 | 12.1% |
Number 118 (fire, emergency number) |
165'516 | 170'497 | 161'321 | 159'151 | 198'000 | 24.4% |
Number 143 (telephone helpline for adults (Heart2Heart)) |
250'217 | 271'000 | 267'216 | 274'234 | 203'928 | -25.6% |
Number 144 (medical (ambulance), emergency number) |
517'078 | 508'671 | 546'234 | 706'749 | 728'072 | 3.0% |
Number 145 (suspected poisoning (Tox Info Suisse), emergency number) |
… | … | 58'107 | 62'006 | 63'091 | 1.7% |
Number 147 (telephone helpline for children and young people) |
80'001 | 79'750 | 72'227 | 74'610 | 70'478 | -5.5% |
Total number of calls established to short numbers |
2'837'959 | 2'828'075 | 3'092'117 | 3'382'558 | 3'875'724 | 14.6% |
… Unknown (not been gathered).
| Year | Fixed network | Mobile network | Total |
|---|---|---|---|
| 2019 | 1'251'892 | 1'550'700 | 2'802'592 |
| 2020 | 1'236'354 | 1'047'223 | 2'283'577 |
| 2021 | 1'262'488 | 874'422 | 2'136'910 |
| 2022 | 1'079'032 | 680'433 | 1'759'465 |
| 2023 | 858'740 | 532'025 | 1'390'765 |
| Var. 22-23 | -20.4% | -21.8% | -21.0% |
Last modification 06.01.2025
