Broadband services

The broadband services index for average users (the least expensive products with downlink data rates equal to or greater than 25 Mbit/s) increased by 1.2% compared with the previous year. The average data rate of the products selected for an average user was 61 Mbit/s, compared with 44 Mbit/s in 2018.

A different evolution according to the user profiles

Between 2018 and 2019, the charges incurred by a light and average user for broadband services increased respectively by 2.5 and 1.2%. The slight increase for the average user is due to a price increase at Swisscom that the price decrease at UPC cannot offset. The increase for the light user is due solely to the price increase at Sunrise for the same product now offering a higher speed. Finally, the decrease in the heavy user is due to the fact that UPC now offers a cheaper product for this consumption profile. We can still see that flows increased overall in 2019 (+38.6%).

Differences between operators

As in 2018, 2019 is characterised by price differences between suppliers and, above all, between those using different access technologies. In general, cable operators used to offer cheaper products for the same bandwidth, but the differences have narrowed in recent years. By comparing the prices of the dominant suppliers (i.e. Swisscom and UPC) on each segment (DSL and CATV), UPC's prices are always the lowest, regardless of the type of user considered.

Price indexes based on user profiles, 100 = 2015 period, source: OFCOM
Year Light user Average user Heavy user

2001

 

 263.2

 

2002

 

 229.3

 

2003

 

 229.8

 

2004

 

 160.0

 

2005

 

 160.0

 

2006

 

 160.2

 

2007

 

 161.0

 

2008

 

 154.9

 

2009

 

 146.6

 

2010

 183.3

 146.7

 128.1

2011

 183.1

 138.9

 126.0

2012

 153.0

 140.6

 126.1

2013

 144.5

 141.6

 128.5

2014

 133.5

 115.6

 102.7

2015

 100.0

 100.0

 100.0

2016

 113.0

 96.0

 92.0

2017

 130.2

 75.0

 81.2

2018 135.4  74.2  78.4 
2019  130.1  75.1  72.7 

Specialist staff
Last modification 18.12.2019

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