This section breaks down the number of fixed telephony customers according to the type of contract taken out with the TSP. The number of customers accessing services via a direct access (PSTN, ISDN or VoIP) has remained relatively stable since liberalization in 1998.
Telephone services on fixed networks
| Year | Number of customer contracts according to the type of contract | Percentage of customers coming from a rival operator without changing their number d | ||||
|---|---|---|---|---|---|---|
| Total | Access provided by the TSP (PSTN or ISDN) a |
VoIP access provided by the TSP (DSL, cable, etc.) | Indirect access (manual selection of the prefix), "Call by Call" b | Indirect access (automatic selection of the prefix) c | ||
| 2017 | 3'647'487 | 521'958 | 3'032'593 | 4'399 | 88'537 | 3.2% |
| 2018 |
3'331'277 | 158'650 | 3'111'302 | 1'180 | 60'145 | 2.4% |
| 2019 | 3'171'158 | 56'160 | 3'055'380 | 1'877 | 57'741 | 1.8% |
| 2020 | 3'063'802 | 8'890 | 2'999'215 | 3'505 | 52'192 | 1.2% |
| 2021 | 3'005'855 | 4'134 | 2'950'310 | 3'150 | 48'261 | 2.5% |
| 2022 | 3'004'207 | 729 | 2'985'634 | 2'945 | 14'899 | 1.4% |
| 2023 | 2'874'255 | … | 2'874'255 | … | … | 1.4% |
| Var. 22-23 | -4.3% | - | -3.7% | - | - | |
- If the number of contracts is greater than the number of connections, this is due to the fact that there may be multiple contracts on one connection.
… Unknown (not been gathered).
Number of fixed telephony customers according to the type of contract
Last modification 13.01.2025
