Prices for broadband services on fixed networks

The monitoring of prices for broadband services on fixed networks is based on a methodology defined by the Organisation for Economic Co-operation and Development (OECD). The starting point of the method consists in defining three baskets designed to reflect the consumption habits of three different user profiles (small, medium and large consumers). The next step is to identify the least expensive products proposed by each of the operators selected on the market to satisfy the needs reflected in the basket. By calculating the cost of each basket on a monthly basis, it is implicitly possible to understand the level of prices charged. The field of investigation and the limits of the method are presented in more detail at the end of this section.

In order to understand the price of broadband services on fixed networks, the following three consumption baskets have been defined:

  • A low user basket allowing a minimum speed of 25 Mbps, for a maximum data consumption volume of 60 Gbit per month.
  • A medium user basket allowing a minimum speed of 100 Mbps, for a maximum data consumption volume of 120 Gbit per month.
  • A high user basket allowing a minimum speed of 1000 Mbps, for a maximum data consumption volume of 300 Gbit per month.

Although operators active on the Swiss market do not in principle set maximum consumption volumes per month, it is sometimes important to consider this condition in order to be able to choose the cheapest offer in some countries.

Low user basket

This first table presents, for the years 2020 and 2021, the cheapest offers proposed on the Swiss market by the operators selected for the analysis. We can see that in 2021, UPC offers the least expensive product to satisfy the needs of a low consumer. The most expensive operator is Swisscom, which requires a monthly payment of CHF 63 meaning CHF 17.4 more expensive (or 38.2%).

Cheapest offers per operator for a low user basket, in CHF per month, September
Years Providers Offers Down/upload (kbit/s) Prices Baskets
2020 UPC Connect 100 102400 / 10240 48.4 >= 25 Mbit/s, max 60 Gbit/month
2020 Quickline Quickline Start 51200 / 10240 51.2 >= 25 Mbit/s, max 60 Gbit/month
2020 Sunrise We Home S 40960 / 40960 56.9 >= 25 Mbit/s, max 60 Gbit/month
2020 Swisscom Internet S 51200 / 51200 67.5 >= 25 Mbit/s, max 60 Gbit/month
2021 UPC Connect 100 102400 / 10240 45.6 >= 25 Mbit/s, max 60 Gbit/month
2021 Sunrise We Home S 102400 / 102400 46.5 >= 25 Mbit/s, max 60 Gbit/month
2021 Quickline Quickline Start 51200 / 10240 51.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Swisscom Internet S 51200 / 51200 63.0 >= 25 Mbit/s, max 60 Gbit/month
Source: Results from Teligen/OECD Fixed Broadband Price Benchmarking system. Copyright Strategy Analytics, UK, https://www.strategyanalytics.com/,
Method: https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=DSTI/CDEP/CISP(2017)4/FINAL&docLanguage=En

This table compares the 37 OECD member states for the year 2021. We can see that Switzerland, with its cheapest offer, occupies 31th place in the ranking and that only 6 countries have higher prices.

Cheapest offer per country for a low user basket, in CHF per month, September
Years Countries Providers Down/upload (kbit/s) Prices Baskets
2021 Hungary DIGI 102400 / 102400 9.6 >= 25 Mbit/s, max 60 Gbit/month
2021 Turkey Superonline 51200 / 5120 9.7 >= 25 Mbit/s, max 60 Gbit/month
2021 Lithuania Init 102400 / 10240 10.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Poland Play 153600 / 15360 11.4 >= 25 Mbit/s, max 60 Gbit/month
2021 Chile Telmex - Claro Chile 81920 / 5120 12.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Latvia Balticom 102400 / 102400 12.5 >= 25 Mbit/s, max 60 Gbit/month
2021 Slovak Rep.  T-Com 51200 / 10240 13.5 >= 25 Mbit/s, max 60 Gbit/month
2021 Korea SK Broadband 327680 / 15.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Colombia Movistar 102400 / 102400 17.0 >= 25 Mbit/s, max 60 Gbit/month
2021 Czech Rep.  Starnet 51200 / 20480 17.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Mexico Telmex 30720 / 18.4 >= 25 Mbit/s, max 60 Gbit/month
2021 Denmark Dansk Kabel TV 102400 / 102400 19.4 >= 25 Mbit/s, max 60 Gbit/month
2021 Estonia STV 25600 / 25600 20.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Portugal NOS 30720 / 10240 27.1 >= 25 Mbit/s, max 60 Gbit/month
2021 Germany Vodafone 51200 / 5120 27.1 >= 25 Mbit/s, max 60 Gbit/month
2021 Austria Drei 40960 / 10240 28.0 >= 25 Mbit/s, max 60 Gbit/month
2021 Italy Vodafone 2560000 / 512000 28.8 >= 25 Mbit/s, max 60 Gbit/month
2021 Spain Vodafone/Ono 307200 / 307200 29.4 >= 25 Mbit/s, max 60 Gbit/month
2021 Israel 018 40960 / 3000 29.5 >= 25 Mbit/s, max 60 Gbit/month
2021 Belgium Proximus 51200 / 4096 31.6 >= 25 Mbit/s, max 60 Gbit/month
2021 France Free 1048576 / 614400 32.6 >= 25 Mbit/s, max 60 Gbit/month
2021 Greece WIND 51200 / 5120 33.9 >= 25 Mbit/s, max 60 Gbit/month
2021 Netherlands T-Mobile 51200 / 51200 34.6 >= 25 Mbit/s, max 60 Gbit/month
2021 Slovenia T-2 102400 / 10240 34.8 >= 25 Mbit/s, max 60 Gbit/month
2021 Finland Telia 51200 / 1024 36.0 >= 25 Mbit/s, max 60 Gbit/month
2021 UK BT 36864 / 5120 36.1 >= 25 Mbit/s, max 60 Gbit/month
2021 Japan NTT-East/flets - BB.excite 204800 / 102400 36.9 >= 25 Mbit/s, max 60 Gbit/month
2021 Sweden Tele2 51200 / 10240 38.1 >= 25 Mbit/s, max 60 Gbit/month
2021 Australia TPG 92160 / 20480 41.1 >= 25 Mbit/s, max 60 Gbit/month
2021 New Zealand Vodafone 921600 / 97280 45.4 >= 25 Mbit/s, max 60 Gbit/month
2021 Switzerland UPC 102400 / 10240 45.6 >= 25 Mbit/s, max 60 Gbit/month
2021 Luxembourg Luxembourg Online 512000 / 51200 46.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Ireland Vodafone 100000 / 10000 47.0 >= 25 Mbit/s, max 60 Gbit/month
2021 Norway NextGen Tel 50000 / 50000 61.7 >= 25 Mbit/s, max 60 Gbit/month
2021 USA Spectrum 409600 / 20480 62.8 >= 25 Mbit/s, max 60 Gbit/month
2021 Iceland Vodafone 102400 / 25600 65.2 >= 25 Mbit/s, max 60 Gbit/month
2021 Canada Shaw 25600 / 2560 67.3 >= 25 Mbit/s, max 60 Gbit/month
Source: Results from Teligen/OECD Fixed Broadband Price Benchmarking system. Copyright Strategy Analytics, UK, https://www.strategyanalytics.com/,
Method: https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=DSTI/CDEP/CISP(2017)4/FINAL&docLanguage=En

Medium user basket

The cheapest offers proposed on the Swiss market in 2020 and 2021 by the considered operators are presented in the table below. A user who wishes to meet the needs covered by a so-called medium consumption basket in 2021 must pay a minimum amount of CHF 45.6 per month to UPC. At the other end of the scale is Swisscom with a monthly price of CHF 73. The difference between the lowest and the highest price is 60.1 %, which proves that a wise consumer really has the opportunity to save a significant amount of money by exercising his or her decision-making power.

Cheapest offers per operator for a medium user basket, in CHF per month, September
Years Providers Offers Down/upload (kbit/s) Prices Baskets
2020 UPC Connect 100 102400 / 10240 48.4 >= 100 Mbit/s, max 120 Gbit/month
2020 Quickline Quickline S 102400 / 20480 61.2 >= 100 Mbit/s, max 120 Gbit/month
2020 Sunrise We Home M 102400 / 102400 76.9 >= 100 Mbit/s, max 120 Gbit/month
2020 Swisscom Internet M 204800 / 204800 82.5 >= 100 Mbit/s, max 120 Gbit/month
2021 UPC Connect 100 102400 / 10240 45.6 >= 100 Mbit/s, max 120 Gbit/month
2021 Sunrise We Home S 102400 / 102400 46.5 >= 100 Mbit/s, max 120 Gbit/month
2021 Quickline Quickline S 102400 / 20480 61.2 >= 100 Mbit/s, max 120 Gbit/month
2021 Swisscom Internet M 204800 / 204800 73.0 >= 100 Mbit/s, max 120 Gbit/month
Source: Results from Teligen/OECD Fixed Broadband Price Benchmarking system. Copyright Strategy Analytics, UK, https://www.strategyanalytics.com/,
Method: https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=DSTI/CDEP/CISP(2017)4/FINAL&docLanguage=En

The international comparison shows that Switzerland’s attractiveness is low, with the best offer for a medium consumer basket placing it 29th in the 2021 ranking. While this is a little better than in the previous case (low consumer basket), it is hardly commendable, since only 8 countries have higher prices.

Cheapest offer per country for a medium user basket, in CHF per month, September
Years Countries Providers Down/upload (kbit/s) Prices Baskets
2021 Hungary DIGI 102400 / 102400 9.6 >= 100 Mbit/s, max 120 Gbit/month
2021 Lithuania Init 102400 / 10240 10.2 >= 100 Mbit/s, max 120 Gbit/month
2021 Poland Play 153600 / 15360 11.4 >= 100 Mbit/s, max 120 Gbit/month
2021 Turkey Superonline 102400 / 10240 11.9 >= 100 Mbit/s, max 120 Gbit/month
2021 Latvia Balticom 102400 / 102400 12.5 >= 100 Mbit/s, max 120 Gbit/month
2021 Korea SK Broadband 327680 / 15.2 >= 100 Mbit/s, max 120 Gbit/month
2021 Colombia Movistar 102400 / 102400 17.0 >= 100 Mbit/s, max 120 Gbit/month
2021 Czech Rep.  Starnet 102400 / 20480 17.2 >= 100 Mbit/s, max 120 Gbit/month
2021 Chile Telmex - Claro Chile 204800 / 10240 18.4 >= 100 Mbit/s, max 120 Gbit/month
2021 Slovak Rep.  T-Com 358400 / 71680 18.9 >= 100 Mbit/s, max 120 Gbit/month
2021 Denmark Dansk Kabel TV 102400 / 102400 19.4 >= 100 Mbit/s, max 120 Gbit/month
2021 Mexico Telmex 153600 / 25.3 >= 100 Mbit/s, max 120 Gbit/month
2021 Estonia STV 102400 / 102400 26.7 >= 100 Mbit/s, max 120 Gbit/month
2021 Italy Vodafone 2560000 / 512000 28.8 >= 100 Mbit/s, max 120 Gbit/month
2021 Portugal NOS 102400 / 20480 29.3 >= 100 Mbit/s, max 120 Gbit/month
2021 Spain Vodafone/Ono 307200 / 307200 29.4 >= 100 Mbit/s, max 120 Gbit/month
2021 Israel 018 102400 / 3000 29.5 >= 100 Mbit/s, max 120 Gbit/month
2021 Germany Vodafone 102400 / 10240 31.7 >= 100 Mbit/s, max 120 Gbit/month
2021 France Free 1048576 / 614400 32.6 >= 100 Mbit/s, max 120 Gbit/month
2021 Belgium Telenet 102400 / 10240 34.1 >= 100 Mbit/s, max 120 Gbit/month
2021 Slovenia T-2 102400 / 10240 34.8 >= 100 Mbit/s, max 120 Gbit/month
2021 Finland Telia 102400 / 5120 36.0 >= 100 Mbit/s, max 120 Gbit/month
2021 Japan NTT-East/flets - BB.excite 204800 / 102400 36.9 >= 100 Mbit/s, max 120 Gbit/month
2021 Austria A1 Telekom Austria 102400 / 15360 37.6 >= 100 Mbit/s, max 120 Gbit/month
2021 Sweden Telenor 102400 / 102400 38.3 >= 100 Mbit/s, max 120 Gbit/month
2021 Netherlands T-Mobile 102400 / 102400 40.0 >= 100 Mbit/s, max 120 Gbit/month
2021 Greece WIND 102400 / 10240 43.3 >= 100 Mbit/s, max 120 Gbit/month
2021 New Zealand Vodafone 921600 / 97280 45.4 >= 100 Mbit/s, max 120 Gbit/month
2021 Switzerland UPC 102400 / 10240 45.6 >= 100 Mbit/s, max 120 Gbit/month
2021 Luxembourg Luxembourg Online 512000 / 51200 46.2 >= 100 Mbit/s, max 120 Gbit/month
2021 Ireland Vodafone 100000 / 10000 47.0 >= 100 Mbit/s, max 120 Gbit/month
2021 UK Sky 151552 / 26624 47.8 >= 100 Mbit/s, max 120 Gbit/month
2021 USA Spectrum 409600 / 20480 62.8 >= 100 Mbit/s, max 120 Gbit/month
2021 Iceland Vodafone 102400 / 25600 68.2 >= 100 Mbit/s, max 120 Gbit/month
2021 Australia BigPond/Telstra 102400 / 17408 70.9 >= 100 Mbit/s, max 120 Gbit/month
2021 Norway NextGen Tel 100000 / 100000 72.3 >= 100 Mbit/s, max 120 Gbit/month
2021 Canada Shaw 153600 / 10240 79.9 >= 100 Mbit/s, max 120 Gbit/month
Source: Results from Teligen/OECD Fixed Broadband Price Benchmarking system. Copyright Strategy Analytics, UK, https://www.strategyanalytics.com/,
Method: https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=DSTI/CDEP/CISP(2017)4/FINAL&docLanguage=En

High user basket

The most interesting offers marketed in Switzerland by the operators included in the analysis for the years 2020 and 2021 are presented below. Sunrise, with CHF 58.2 per month, offers the cheapest solution in 2021 for large consumers. Quickline is the most expensive operator (CHF 91.2) that year. An amount of CHF 33 per month thus separates the two operators, which represents 56.7 % more for the most expensive offer.

Cheapest offers per operator for a high user basket, in CHF per month, September
Years Providers Offers Down/upload (kbit/s) Prices Baskets
2020 UPC Connect 1Gbit/s 1048576 / 102400 68.4 >= 1000 Mbit/s, max 300 Gbit/month
2020 Quickline Quickline L 1024000 / 40960 91.2 >= 1000 Mbit/s, max 300 Gbit/month
2020 Swisscom Internet L 1024000 / 1024000 92.5 >= 1000 Mbit/s, max 300 Gbit/month
2020 Sunrise We Home L 1024000 / 1024000 96.9 >= 1000 Mbit/s, max 300 Gbit/month
2021 Sunrise We Home L 1024000 / 1024000 58.2 >= 1000 Mbit/s, max 300 Gbit/month
2021 UPC Connect 1Gbit/s 1048576 / 102400 58.9 >= 1000 Mbit/s, max 300 Gbit/month
2021 Swisscom Internet L 1024000 / 1024000 79.7 >= 1000 Mbit/s, max 300 Gbit/month
2021 Quickline Quickline L 1024000 / 40960 91.2 >= 1000 Mbit/s, max 300 Gbit/month
Source: Results from Teligen/OECD Fixed Broadband Price Benchmarking system. Copyright Strategy Analytics, UK, https://www.strategyanalytics.com/,
Method: https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=DSTI/CDEP/CISP(2017)4/FINAL&docLanguage=En

The international comparison for the year 2021 is once again clear-cut for our country, as Switzerland is ranked 22th, with 11 countries showing higher prices. It should be noted that some countries are not included in the comparison because offers allowing such a high downstream speed (≥ 1000 Mbit/s) are simply not yet on the market.

Cheapest offer per country for a high user basket, in CHF per month, September
Years Countries Providers Down/upload (kbit/s) Prices Baskets
2021 Hungary DIGI 1048576 / 307200 9.6 >= 1000 Mbit/s, max 300 Gbit/month
2021 Latvia Baltcom 1024000 / 102400 13.8 >= 1000 Mbit/s, max 300 Gbit/month
2021 Lithuania Init 1024000 / 102400 17.7 >= 1000 Mbit/s, max 300 Gbit/month
2021 Poland Orange Polska 1048576 / 307200 19.4 >= 1000 Mbit/s, max 300 Gbit/month
2021 Slovak Rep.  Antik Telecom 1024000 / 21.2 >= 1000 Mbit/s, max 300 Gbit/month
2021 Korea SK Broadband 1024000 / 21.8 >= 1000 Mbit/s, max 300 Gbit/month
2021 Czech Rep.  Starnet 1024000 / 1024000 27.5 >= 1000 Mbit/s, max 300 Gbit/month
2021 Italy Vodafone 2560000 / 512000 28.8 >= 1000 Mbit/s, max 300 Gbit/month
2021 France Free 1048576 / 614400 32.6 >= 1000 Mbit/s, max 300 Gbit/month
2021 Japan Yahoo! BB/NTT-East 1048576 / 1048576 38.5 >= 1000 Mbit/s, max 300 Gbit/month
2021 Spain Orange 1048576 / 1048576 40.1 >= 1000 Mbit/s, max 300 Gbit/month
2021 Israel 018 1024000 / 3000 41.7 >= 1000 Mbit/s, max 300 Gbit/month
2021 Portugal Vodafone 1024000 / 204800 42.2 >= 1000 Mbit/s, max 300 Gbit/month
2021 Estonia Elisa 1048576 / 20480 42.6 >= 1000 Mbit/s, max 300 Gbit/month
2021 Germany Vodafone 1024000 / 51200 43.4 >= 1000 Mbit/s, max 300 Gbit/month
2021 Denmark YouSee/TDC Erhverv 1024000 / 102400 44.9 >= 1000 Mbit/s, max 300 Gbit/month
2021 Netherlands T-Mobile 1024000 / 1024000 45.5 >= 1000 Mbit/s, max 300 Gbit/month
2021 Slovenia Telekom Slovenije 1048576 / 40960 51.2 >= 1000 Mbit/s, max 300 Gbit/month
2021 Sweden Telenor 1024000 / 1024000 53.3 >= 1000 Mbit/s, max 300 Gbit/month
2021 Finland Elisa - Saunalahti 1024000 / 51200 55.3 >= 1000 Mbit/s, max 300 Gbit/month
2021 Luxembourg Luxembourg Online 1024000 / 256000 55.4 >= 1000 Mbit/s, max 300 Gbit/month
2021 Switzerland Sunrise 1024000 / 1024000 58.2 >= 1000 Mbit/s, max 300 Gbit/month
2021 Mexico Megacable 1024000 / 25600 58.5 >= 1000 Mbit/s, max 300 Gbit/month
2021 Ireland Vodafone 1024000 / 204800 65.1 >= 1000 Mbit/s, max 300 Gbit/month
2021 Iceland Vodafone 1024000 / 1024000 72.4 >= 1000 Mbit/s, max 300 Gbit/month
2021 Belgium Telenet 1048576 / 40960 77.6 >= 1000 Mbit/s, max 300 Gbit/month
2021 UK Virgin Media 1130496 / 79.7 >= 1000 Mbit/s, max 300 Gbit/month
2021 USA AT&T 1024000 / 102400 91.3 >= 1000 Mbit/s, max 300 Gbit/month
2021 Canada Shaw 1024000 / 25600 96.6 >= 1000 Mbit/s, max 300 Gbit/month
2021 New Zealand Vocus 2048000 / 2048000 101.2 >= 1000 Mbit/s, max 300 Gbit/month
2021 Austria Magenta 1024000 / 51200 101.7 >= 1000 Mbit/s, max 300 Gbit/month
2021 Turkey Superonline 1024000 / 20480 109.2 >= 1000 Mbit/s, max 300 Gbit/month
2021 Norway Telia 1250000 / 500000 138.5 >= 1000 Mbit/s, max 300 Gbit/month
Source: Results from Teligen/OECD Fixed Broadband Price Benchmarking system. Copyright Strategy Analytics, UK, https://www.strategyanalytics.com/,
Method: https://www.oecd.org/officialdocuments/publicdisplaydocumentpdf/?cote=DSTI/CDEP/CISP(2017)4/FINAL&docLanguage=En

Method implemented : field of investigation and limitations

  • The providers under consideration correspond to the largest fixed broadband service providers active in their respective markets (DSL, fiber optic and cable modem) during the period under review. In terms of users, they represent more than 80% of the market for all technologies combined.
  • The period under review corresponds to the 30 days of September of the year under review.
  • The products examined correspond to all the offers proposed by the selected providers and to which a new customer can subscribe during the analysis period.
  • Discounts are included in the calculation of the cost of each basket. The discounts included are:
    • Promotional discounts on the monthly rental and/or activation charges. Promotional offers must be available for at least one month and be valid at the time of data collection.
    • Off-peak discounts on calls and messages.
    • Selective discounts to specific or selected phone numbers.
    • Usage allowance in the form of included traffic or included usage value.
  • The analysis focuses only on the cheapest product by provider, with the objective of minimizing the user’s expenditure for his consumption profile.
  • Where a subscription to the telephone connection is required to subscribe to the broadband service, this is added to the price of the service.
  • In the market, several operators offer bundled service offers, i.e. offers that combine different services (e.g. fixed telephony, fixed broadband, television or mobile telephony). If the least expensive offer is a bundled service one, its price will be entirely allocated to obtaining the fixed network broadband service.
  • Offers negotiated on a case-by-case basis and special offers aimed at a specific population category (young people, students, companies, etc.) are not taken into account.
  • All offers on the market are taken into account, even if they are not provided on the provider’s entire network or on the entire Swiss territory.
  • Aspects such as network quality, quality of customer service, customer loyalty measures or transaction costs are not considered.
  • Finally, it should be noted that the basket methodology is more intended to provide an overview of the prices charged at a given time than to provide information on their evolution over time. Since the offers considered vary over time, the changes observed from one year to the next are more like a trend. For temporal analyses, the results of the consumer price index of the Swiss Federal Statistical Office (FSO) should be used.

Specialist staff
Last modification 09.02.2022

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