FAQ

FAQ about the universal telecommunications service

The purpose of the universal service is to guarantee that a basic telecommunications services offer is made available to all sections of the population and in all the regions of the country. These services must be affordable, reliable and of a certain quality. The universal service includes telephony, telefax, data transmission, broadband internet connections, access to the emergency services, public payphones and the provision of special services for the disabled.

Telephone number

This section provides information about the use of your telephone number.

The directory enquiry services

To find someone's details, consumers have a choice of different services provided on 18xy numbers.

Added-value service numbers 0900, 0901, 0906

The Federal Office of Communications (OFCOM) allocates 0900, 0901 and 0906 numbers individually. Holders of these numbers can offer a service which is paid for by the caller via a supplement to the connection charge. Additional information on the use of these numbers can be found here.

Specialist staff
Last modification 07.09.2018

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