Process for correcting address data on radio-television fee invoices
A solution has been found so that SERAFE AG – the collection agency for the universal radio and television fee – can transmit household data containing errors or inaccuracies in the address to the residents' registers. The Federal Office of Communications, Serafe and the Association of Swiss Residential Services have jointly defined the information to be included in forms that are sent to municipalities. The residents' registers of all municipalities and the cantons were informed accordingly in October 2019 by a letter from OFCOM.