Skip to main content

Published on 19 August 2022

Short numbers

There are two types of short numbers: those used for services based on the telephone service and those used for SMS/MMS content services offerings.

16 January 2023

Short numbers 1xx

In principle, short numbers consist of three digits (which can be appended with one or two extra digits), the first of which is a 1 (format=1xx). These numbers are assigned to emergency call, rescue and breakdown services, safety information services and special services.

16 January 2023

The directory enquiry services (format 18xy)

National and international directory enquiry services have been obtainable only via 18xy numbers.

19 December 2024

European harmonised services numbers (116xyz format)

OFCOM is making available the short numbers in the 116xyz format. These numbers are reserved, as in the rest of Europe, for free telephone services providing support and assistance to the population.

16 January 2023

Carrier Selection Code (free choice of provider)

Use of a carrier selection code (CSC) allows subscribers to choose their provider for national or international calls. CSCs are composed of 5 digits and are allocated by OFCOM to telecommunication services providers.

15 February 2024

Short numbers for SMS and MMS services

Short numbers (3-5 digits) allow users to access content services (generally fee-paying) via SMS (Short Message Service) and MMS (Multimedia Messaging System) services. These numbers are assigned by the telecommunication services providers directly to the content providers. Although SMS and MMS services are traditionally offered on mobile telephony networks, they are increasingly being offered on fixed telephony networks.