The short numbers used within the framework of the public telephone service are in principle made up of three digits (one or two digits can be added in certain specific cases), the first of which is a 1 (format=1xx). These numbers are reserved for the emergency call services, rescue and breakdown services, safety information services and directory information services (format=18xy) and are assigned on request by OFCOM.
| 2018 | 2019 | 2020 (a) | 2021 | 2022 | var. 21-22 | |
|---|---|---|---|---|---|---|
Number 112 (emergency calls) |
589'772 | 700'506 | 842'392 | 1'037'146 | 986'525 | -4.9% |
Number 117 (Police) |
1'456'482 | 1'597'425 | 1'527'358 | 2'043'381 | 2'087'837 | 2.2% |
Number 118 (Fire) |
204'138 | 196'998 | 430'981 | 332'376 | 243'417 | -26.8% |
Number 143 ("La main tendue" - Samaritans helpline) |
377'216 | 429'934 | 471'877 | 544'014 | 550'243 | 1.1% |
Number 144 (Ambulances, emergency calls) |
643'476 | 679'846 | 728'602 | 874'790 | 923'428 | 5.6% |
Number 147 (Children and young person's helpline) |
113'064 | 122'260 | 101'378 | 98'262 | 101'527 | 3.3% |
To other short numbers |
342'974 | 307'224 | 233'721 | 353'677 | 222'557 | -37.1% |
Total number of calls established to short numbers |
3'727'122 | 4'034'194 | 4'336'309 | 5'283'646 | 5'115'534 | -3.2% |
a) Figures for 2020 are questionable, as a major market player did not provide data for that year.
| Year | Fixed network | Mobile network | Total |
|---|---|---|---|
| 2017 | 3'408'433 | 3'894'635 | 7'303'068 |
| 2018 | 2'127'336 | 2'063'200 | 4'190'536 |
| 2019 | 1'251'892 | 1'550'700 | 2'802'592 |
| 2020 | 1'236'354 | 1'047'223 | 2'283'577 |
| 2021 | 1'262'488 | 874'422 | 2'136'910 |
| 2022 | 1'079'032 | 680'433 | 1'759'465 |
| var. 21-22 | -14.5% | -22.2% | -17.7% |
Last modification 25.03.2024
