Virtual frontdesk

Whether you want to communicate with OFCOM, order products and services, register for examinations, report interference, look for the holder of a premium rate number or pay your bills, for example, OFCOM provides you with online tools which are available around the clock.

eGovernment portal DETEC

Interested members of the public and businesses can now access a range of OFCOM services via DETEC's new eGovernment portal. Services such as ordering individual numbers, short numbers and number blocks can be accessed at Users can also notify radio and television programmes, apply for radio and television licences or report radio interference. The existing virtual frontdesk OFCOM Online will be gradually replaced up to 2024.

OFCOM Online

The OFCOM Online portal makes it possible to order and pay online for products or services in the areas for which OFCOM is responsible. It also provides the possibility to search for holders of individual numbers, telecommunications service providers or Citizens' Band users' call signs.

Electronic communication and administrative procedures

Like the other administrative authorities of the Confederation, OFCOM and the Federal Communications Commission (ComCom) accept applications and requests sent to them electronically and are able to send their decisions by the same route.

Billing and payment methods

To pay OFCOM products or services the following payment methods are available.

Factsheet and statistical documentation for TSPs

Pursuat to art. 59, para 2 of the Telecommunications Act (TCA, CC 784.10), every TSP is required to provide the Office with the information necessary to produce official telecommunications statistics.

Informazioni complementari

Specialist staff
Last modification 02.04.2019

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