Fixed telephony traffic has been is steadily declining since liberalisation in 1998. The phenomenon of substitution between "fixed networks" and "mobile networks" continues and explains, in large part, this decline. The number of calls, their duration and their average duration broken down into different categories is shown below.
Transmission of voice and data on private connections (PSTN / ISDN or VoIP) / Number and duration of calls
| 2019 | 2020 | 2021 | 2022 | 2023 | Var. 22-23 | |
|---|---|---|---|---|---|---|
| Number of calls established (in millions of calls) |
1'651 | 1'482 | 1'245 | 1'059 | 889 | -16.1% |
| National (urban and long-distance zone) | 954 | 764 | 650 | 560 | 478 | -14.7% |
| International | 89 | 69 | 40 | 49 | 30 | -38.1% |
| From fixed network to mobile network | 542 | 587 | 540 | 446 | 375 | -15.9% |
| From fixed network to indeterminate network (fixed or mobile) | 66 | 63 | 14 | 4 | 5 | 45.1% |
| Duration of calls (in millions of minutes) |
6'653 | 7'368 | 6'108 | 4'997 | 4'208 | -15.8% |
| National (urban and long-distance zone) | 4'231 | 4'645 | 3'797 | 3'138 | 2'677 | -14.7% |
| International | 596 | 540 | 420 | 343 | 248 | -27.5% |
From fixed network to mobile network |
1'678 | 2'044 | 1'868 | 1'512 | 1'274 | -15.7% |
From fixed network to indeterminate network (fixed or mobile) |
148 | 138 | 24 | 4 | 8 | 100.4% |
| Average duration of a call (in minutes) | 4.03 | 4.97 | 4.91 | 4.72 | 4.74 | 0.4% |
| National (urban and long-distance zone) | 4.44 | 6.08 | 5.84 | 5.60 | 5.60 | 0.0% |
International |
6.72 | 7.87 | 10.40 | 6.96 | 8.16 | 17.2% |
| From fixed network to mobile network | 3.10 | 3.49 | 3.46 | 3.39 | 3.40 | 0.3% |
| From fixed network to indeterminate network (fixed or mobile) | 2.23 | 2.19 | 1.76 | 1.06 | 1.46 | 38.1% |
- In this table the sums do not always correspond exactly with their constituent elements. These small differences are due to rounding up or down.
Duration of calls (in millions of minutes)
| 2019 | 2020 | 2021 | 2022 | 2023 | Var. 22-23 | |
|---|---|---|---|---|---|---|
| Number of calls established (in millions of calls) |
1'651 | 1'482 | 1'245 | 1'059 | 889 | -16.1% |
| Calls established directly (without prefix) | 118 | 7 | 1 | 1 | … | - |
| Calls established indirectly (with prefix) | 24 | 13 | 3 | 2 | … | - |
| Calls established via a VoIP access | 1'442 | 1'399 | 1'227 | 1'053 | 883 | -16.1% |
| Other | 66 | 63 | 14 | 4 | 5 | 45.1% |
| Duration of calls (in millions of minutes) | 6'653 | 7'368 | 6'108 | 4'997 | 4'208 | -15.8% |
| Calls established directly (without prefix) | 1'007 | 13 | 5 | 4 | … | - |
| Calls established indirectly (with prefix) | 40 | 35 | 15 | 11 | … | - |
| Calls established via a VoIP access | 5'457 | 7'182 | 6'064 | 4'978 | 4'200 | -15.6% |
| Other | 148 | 138 | 24 | 4 | 8 | 100.4% |
| Average duration of a call (in minutes) | 4.03 | 4.97 | 4.91 | 4.72 | 4.74 | 0.4% |
| Calls established directly (without prefix) | 8.54 | 1.82 | 6.07 | 5.04 | … | - |
| Calls established indirectly (with prefix) | 1.68 | 2.75 | 5.42 | 6.12 | … | - |
| Calls established via a VoIP access | 3.78 | 5.13 | 4.94 | 4.73 | 4.75 | 0.6% |
| Other | 2.23 | 2.19 | 1.76 | 1.06 | 1.46 | 38.1% |
- In this table, the sums do not always correspond exactly with their constituent elements. These small differences are due to rounding up or down.
- Voice over Internet Protocol (VoIP) is a generic name defining the transportation of voice traffic using packets on the Internet Protocol (IP). VoIP traffic can be routed on a controlled private network or the public internet or a combination of the two.
Note :
… Unknown (not been gathered).
Our statistics collect information (contracts, number and duration of calls) on customers accessing a telephony service via VoIP access provided by a telecommunications service provider. Other forms of VoIP cannot be collected by our statistics, e.g. PC to PC (Peer to Peer) where it is sufficient to download the appropriate program on the internet and make contact with a peer who has installed the same program.
Number of calls established (in millions of calls)
Last modification 14.01.2025
