SR 784.101.113/1.3 Emergency call requirement

These technical and administrative regulations apply to all telecommunication service providers who offer the publically available telephone service. They specify the routing of emergency calls from the calling fixed network or mobile telephone subscribers to the alarm centres of the police, the fire brigade, the Samaritans, ambulance services and helplines for children and young people. They regulate how an emergency call at the interconnection interface is forwarded from one telecommunication service provider to another and how identification of the caller's location is transferred to the emergency services. These regulations exclusively concern emergency calls, i.e. calls to numbers 112, 117, 118, 143, 144 and 147.

This document is presently available in German, French and Italian only. Please click on the desired language above in the navigation menu.

Update: new version of the regulations

A new issue (edition 14) of the technical and administrative regulations which covers eCall and default routing is now available. Additional minor editorial and formal changes have also been made.

CC 784.101.113/1.3 Routing and location identification (PDF, 355 kB, 07.12.2018)Edition 14: 30.11.2018 / Entry into force: 01.07.2019

Annex: Routing-Table - fixed network & mobile telephony

This document is part of the Technical and Administrative Regulations for routing and identifying the location of emergency calls (SR 784.101.113 / 1.3). It contains the geographical distribution of the coverage areas of the rescue services and routing numbers for routing emergency calls.

The edition 2019-2 is valid from 01.12.2019 to 31.05.2020.


The boundaries of the localities and special cases of the above Routing-Table are provided in graphical form in two formats here:

and Shapefile for a geographic information system (GIS):

In case of questions or to make trouble reports in connection with the routing table or location of emergency calls please contact us.

Specialist staff
Last modification 02.12.2019

Top of page